Privacy Policy for Ironthread Attire
At Ironthread Attire, accessible from our online platform, one of our main priorities is the privacy of our visitors. This Privacy Policy document outlines the types of information that are collected and recorded by our site and how we use it. We are committed to protecting your personal data and handling it responsibly.
Information We Collect
We collect various types of information in connection with the services provided on our platform, which may include personal data. This data is collected to provide and improve our bespoke tailoring, ready-to-wear collections, accessories, footwear, and styling consultation services, as well as our e-commerce operations.
- Personal Data You Provide Directly: This includes information you provide when you register for an account, make a purchase, subscribe to our newsletter, request a styling consultation, or contact us directly. Examples include your name, shipping address, billing address, email address, phone number, payment information (processed securely by third-party payment processors), body measurements for bespoke services, and preferences.
- Automatically Collected Information: When you visit our online platform, we may automatically collect certain information about your device and browsing activity. This includes your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This information helps us understand user behavior and improve our service.
- Cookies and Similar Technologies: Our site uses "cookies" to enhance your experience. Cookies are small data files stored on your device that help us remember your preferences, keep you logged in, and analyze website traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
How We Use Your Information
We use the information we collect for various purposes, including:
- To provide, operate, and maintain our online platform and services.
- To process your orders and manage your purchases of ready-to-wear clothing, accessories, and footwear.
- To fulfill bespoke tailoring requests and manage styling consultations.
- To improve, personalize, and expand our online platform.
- To understand and analyze how you use our online platform.
- To develop new products, services, features, and functionality.
- To communicate with you, either directly or through one of our partners, for customer service, to provide you with updates and other information relating to the service, and for marketing and promotional purposes.
- To send you emails about special offers, styling tips, and new collection launches, provided you have opted in to receive such communications.
- To find and prevent fraud.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your explicit consent, except as described below:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our online platform, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. This includes payment processors, shipping companies, marketing platforms, and IT service providers.
- Compliance with Laws: We may disclose your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
- Business Transfers: In the event that our business is sold or merged with another entity, your personal data may be transferred to the new owners.
Data Security
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include encryption, firewalls, and secure server hosting.
Your Data Protection Rights (GDPR Compliant)
As an e-commerce platform operating globally, we adhere to the General Data Protection Regulation (GDPR) for our customers within the European Economic Area. You have the following data protection rights:
- The Right to Access: You have the right to request copies of your personal data. We may charge you a small fee for this service.
- The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
- The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at the details provided below.
Children's Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. Our online platform does not knowingly collect any Personal Identifiable Information from children under the age of 16. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions or suggestions about our Privacy Policy, please do not hesitate to contact us:
Ironthread Attire
unnamed road
Singapore, 118591
Singapore